As we are all aware, the past year has been full of challenges, changes and hardships. It was no different at Faithful Friends as we had to adjust the way we practiced and interacted with our clients to keep all involved safe. Thank you for your patience and understanding throughout the year. The relationships we build and the daily face to face interactions we have with our clients has and always will be a mainstay of the way we practice veterinary medicine. It was difficult to not see you all in the past year, and we have missed you.
We are excited to announce that as Ohio lifts COVID restrictions, we will again be welcoming clients into the office beginning next week, June 2nd. In order to ensure the safety of our clients and staff, we have some guidelines that you will find below so you can know what to expect at your next visit to the clinic. All of us here at Faithful Friends are excited to see you soon!
Michael Henricks, DVM
Faithful Friends Reopening Procedures
Our lobby will remain closed for the time being, so please stay in your car and call our office when you arrive. Your pet’s medical information and history for the visit will be taken over the phone by one of our staff members.
Once an exam room is open, the same staff member will welcome you at the front door to take you and your pet to the exam room.
Masks are required and for the time being, we are limiting the number of clients that can enter the clinic during a visit to two.
Since exam rooms are confined spaces, we ask that clients remain in the area designated by the cute dog and cat tape on the floor.
You will be checked out, and any future visits will be scheduled while in the exam room.
Curbside care will remain an option if so desired by the client.
All medication and food pickups will remain curbside for now, so call when you arrive and a staff member can assist you.