Faithful Friends Holiday Hours

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Already thinking about the holidays? Us too!

We will be closing 11/23 at 3pm.

In observance of the Thanksgiving holiday, we will be closed 11/24 & 11/25.  We will also be closed 12/26 in observance of Christmas and 1/1 and 1/2 in observance of New Years.

Remember, we’re always just a text or a call away! 614-389-0997

Here For You When You Need Us Most

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In an effort to continue to increase our capacity for care, we have extended our availability to after hours. We know emergency situations can occur at any time and sometimes peace of mind can change everything. For that reason, we have a Doctors available by phone after hours to help assess and provide guidance for after hours medical issues. No matter the issue, if you have concerns give us a call and we’ll be there for you!

Call: 614-389-0997
Text: 614-389-0997

Keeping Your Kitty Comfortable and Healthy

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We LOVE our #FaithfulFelines at Faithful Friends Veterinary Clinic!

Bringing your cat to the Vet at least once a year is vital to monitoring their health and well being. Even if your kitty lives indoors and has no noticeable symptoms, they are still at risk for disease. Learn more about the importance of regular visits and how to make their experience as pleasant as possible by watching this short video!
Give us a call, text or email to book your visit today!

Pet Insurance Awareness Day

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Some questions to consider when choosing medical insurance for your pet.

COVERAGE

l. Are there exclusions or limitations by breed?

2. Is there one simple plan or multiple plans with varying coverage limits? What are the policy limits for each plan offered? Are they per year, per condition, for the life of the pet?

3. Are hereditary and congenital conditions covered? If so, are there limits on coverage? 4. Does coverage change when visiting a specialist or emergency hospital? 5. Is dental coverage included? Does it include disease or just accidents?

6. Are all prescription drugs, supplements, and nutraceuticals covered? How about
prescription food?

7. Is there a coverage option for rehab or alternative therapies? What are the limits?

8. Is wellness care (vaccines, flea, and heartworm prevention) an option or mandatory with the policy? Are wellness treatments dictated by
a benefit schedule or can your veterinarian determine proper care? Are there limits?

9. Does coverage change if enrolling an adult or senior pet?

CLAIMS

1. Does the provider offer direct payments to veterinary hospitals at checkout?

2. If there are no direct payment options, what is the average time to receive reimbursements?

3. Does the provider offer pre-approval to ensure coverage?

4. What is needed to send in a claim? How long does it take to process?

5. What are the customer service hours? Can you reach a representative after hours or during holidays if a condition is life threatening?

GENERAL

1. What are the waiting periods when you enroll?Are they longer for orthopedic, hereditary, or congenital conditions?

2. How does the deductible work? Per condition, per year, per body part, or per condition and per year?

3. How flexible are your deductible options? Are you given specific amounts, or can you adjust to best fit your budget? Can you change the deductible without affecting coverage?

4. Can a previously covered condition become pre­existing upon policy renewal or if you change the limit or the deductible?

5. Are there penalties for making changes to your policy?

6. Are premium increases on a predetermined schedule?

7. Are there additional fees to pay your premium monthly?

8. Is there a minimum or maximum age for coverage?

9. Is there a usual and customary charges clause or does the company pay from the invoice?

10. Can your policy be canceled for any reason other than non-payment?

Faithful Friends Policies and Procedures

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The past year and a half has been full of challenges and changes.  As a result, we have had to adjust the way we practiced and interacted with our clients to keep all involved safe.  Thank you for your patience and understanding throughout.  The relationships we build and the daily face to face interactions we have with our clients will always be a mainstay of the way we practice veterinary medicine. It was difficult to not see you all in the past year or so, and we have missed you.

We are excited to announce that as Ohio lifts COVID restrictions and things continue to evolve, we will again be welcoming clients into the office.  In order to ensure the safety of our clients and staff, we have some guidelines that you will find below so you can know what to expect at your next visit to the clinic.  All of us here at Faithful Friends are excited to see you soon!

Sincerely,

Michael Henricks, DVM

Faithful Friends Procedures

Our lobby will remain closed for the time being, so please stay in your car and call our office when you arrive.  Your pet’s medical information and history for the visit will be taken over the phone by one of our staff members.

Once an exam room is open, the same staff member will welcome you at the front door to take you and your pet to the exam room.

Masks are required and for the time being, we are limiting the number of clients that can enter the clinic during a visit to two.

You will be checked out, and any future visits will be scheduled while in the exam room.

Curbside care will remain an option if so desired by the client.

Please enter the corner entrance for all food and medication pickups. If you prefer to do a curbside pickup, please call on arrival.

Care for your pets and get money back for the holidays!

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With all of the hustle and bustle of the holiday season, our pets’ healthcare can get lost in the shuffle. We know that having so many places you need to spend your money this time of year can make it challenging to stay on top of your pets’ health needs.

We’re here to help! Below are some ways you can care for your pets AND get money back. Take care of your furry friends and have money left over to give gifts to your human friends!

Faithful Friends Current Rebate Offers:

  • Zoetis: A rewards program for rebates on ProHeart, Revolution, Apoquel, and Cerenia products. Click here to access details and rebates.
  • Bravecto: There are currently 3-month rebates for Bravecto. These rebates are automatically given in the clinic at the time of a 2 or 4 dose purchase.

We hope that you have a chance to take advantage of these rebates! Wishing you and your furry friends a joyful holiday season!

Now Offering Reliable Ship-to-Home Pet Food!

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With shipment issues that some pet food companies have had over the past year, we are transitioning in order to provide you with an easier and more reliable way of having your pet’s prescription diet delivered right to your door.

Purina has been a recommendation of our for many years, and they have many nutritionally complete diets available for most of the common health issues we see.  

Here are a few benefits of using our website to order your pet’s prescription dog food:

  • Free shipping, no matter how small your order is!
  • 30% off for auto-shipment orders!
  • Regular non-prescription diets, treats, and cat litter is available too!
  • Earn rewards with their Loyalty Program!
  • Normal shipping is typically 5-7 days
  • Shipments are delivered directly from Purina, so they aren’t sitting in a warehouse for extended periods of time like they do when you purchase from other online sources.

If you are looking for a prescription diet change, please call, email or text us and we’d be happy to help find the best option for your pet!


To order your pet’s food through Purina Pro Plan Vet Direct, click the button below.

You will be taken directly to Faithful Friends’ clinic page and prompted to create an account which allows us to review, renew and approve any prescription requests and such.