Faithful Friends Policies and Procedures

The past year and a half has been full of challenges and changes.  As a result, we have had to adjust the way we practiced and interacted with our clients to keep all involved safe.  Thank you for your patience and understanding throughout.  The relationships we build and the daily face to face interactions we have with our clients will always be a mainstay of the way we practice veterinary medicine. It was difficult to not see you all in the past year or so, and we have missed you.

We are excited to announce that as Ohio lifts COVID restrictions and things continue to evolve, we will again be welcoming clients into the office.  In order to ensure the safety of our clients and staff, we have some guidelines that you will find below so you can know what to expect at your next visit to the clinic.  All of us here at Faithful Friends are excited to see you soon!

Sincerely,

Michael Henricks, DVM

Faithful Friends Procedures

Our lobby will remain closed for the time being, so please stay in your car and call our office when you arrive.  Your pet’s medical information and history for the visit will be taken over the phone by one of our staff members.

Once an exam room is open, the same staff member will welcome you at the front door to take you and your pet to the exam room.

Masks are required and for the time being, we are limiting the number of clients that can enter the clinic during a visit to two.

You will be checked out, and any future visits will be scheduled while in the exam room.

Curbside care will remain an option if so desired by the client.

Please enter the corner entrance for all food and medication pickups. If you prefer to do a curbside pickup, please call on arrival.